1.  WELCOME

Welcome to the ODM Office SuperSavers web site, a trading division of ODM (UK) Ltd.  This document sets out the terms applicable to use our web site. Please note that special pricing offers displayed on this website are only valid for purchase made through this website, and may not necessarily be available through other websites owned or operated by or on behalf of ODM.

2.  ABOUT

ODM (UK) Ltd are a company registered in England, with company number 0399 6603 and a registered address at Hacker Young, 168 Church Road, Hove, East Sussex. BN3 2DL.  References to ODM, we, us and our in this document are to ODM (UK) Limited.

3.  STATUS OF THIS SITE

This site constitutes our invitation to do business with you.  However, it is not a binding legal offer from us.  To purchase goods from us through this website, you simply need to pay by PayPal, or Credit Card. You do not need to 'create an account' with us, although business customers may choose to do so. For details on our business accounts please visit: www.odm-uk.com

4.   ACCURACY OF CONTENT

Whilst we make all reasonable efforts to ensure that all information on this site, including product information, availability and pricing, is accurate, complete and up to date, just occasionally there may be errors which we fail to notice for we do not accept any liability.  In addition such information is only up to date as at the time you visit the web site.  We reserve the right to correct any errors and to change any information (including products, availability, pricing and delivery charges)  at any time without notice. If any change affects an order you have submitted, then under our web sale conditions we will give you the opportunity to cancel the order rather than accept the change.

5.   PURCHASING FROM US

5.1   Add items to your shopping cart

Simply clicking on any desired catalogue reference number ('Cat Ref') will add the minimum order quantity for that item (usually 1) to the shopping cart. You will remain on the product page(s), with freedom to navigate anywhere within the website, adding more products should you wish to do so.        

5.2   Viewing amending and correcting your cart

Select <View Cart> from the top horizontal menu.

You may vary the quantity for each line in the cart.

Note that if you set the line-quantity to zero, this will delete the item completely from your cart.

For items where a 'quantity discount' is shown, changing the line quantity in your cart may alter the unit price of that item.

IMPORTANT: Any changes you make to your cart will not be saved unless you press the 'RECALCULATE' button.

5.3   Checkout and Submitting Your Order, and Payment

When you are ready to submit your order, click the 'GO TO PAYMENTS' button and follow the check-out steps.

ODM use PAYPAL as their payment processor, but you do not need a PayPal account to use this function - you are able to provide secure Credit Card details should you wish to do so.

Payment is deducted when we process your order. If your payment details cannot be authorised for any reason we will tell you.

5.4   Prices And Delivery Charges

All prices on this site are for orders through this web site, are shown in GBP, and are stated exclusive of VAT, which is payable in addition.  Our prices are only valid at the time you visit any page on this web site, and may change the next time you visit.  Prices on some items may differ from those listed in the ODM office supplies catalogue.  List prices relate to the manufacturers' suggested selling prices and may not be indicative of the actual selling prices in your area. Any reference to savings indicates the average savings off the list price, and your actual savings will vary depending upon the goods purchased and the date of the transaction.  Our prices exclude delivery charges.  For details of our current delivery charges please refer to the Delivery Charges page on this web site.

5.5    Free Gifts

Where you order any products which are supplied with free gifts, these are returnable if you return the product.  We also reserve the right not to supply the free gift, and if you submit an order for two or more products carrying free gifts or multiple orders for products which come with free gifts, we reserve the right to limit number of free gifts you receive.

5.6   Acknowledgement

Shortly after receipt of your order we will send you an e-mail confirming the products you have ordered.

5.7   When a contract is made

Any order submitted by you is your offer to enter into a contract with us. A contract is made when we send you our acknowledgement e-mail above.

5.7  Declined Orders

We may decline all or part of your order for any reason, in which case we will let you know as soon as we decide to do so and give you our reasons.  Reasons may include that we have not received payment, because the prices are changing, or because any of the goods you have ordered are not available.

5.8   Out of Stock

We will let you know at or shortly after the time of order if any item is out of stock and when more stock is expected, and what alternatives are available.  If we do contact you regarding out of stock items, you will have a choice whether to cancel the order and whether to submit a replacement order for any alternatives.

5.9   Delivery

Please see the Delivery Information section of our site for information on delivery timescales and arrangements.

5.10   Record of Orders

Your orders will be kept on file by us and may be accessed through your online account on our web site.

5.11   Returns

If you suspect that our goods are faulty, you must report this fact to us with 14 days of receipt, either by telephone or by emailing customer_services@odm-supersavers.co.uk. We will need to know your order reference, a description of the goods and what is wrong with them. We will arrange to pick up the faulty goods. Once we have inspected the goods at our warehouse, we will then arrange either to replace or refund your money, including any relevant carriage costs, or proportion thereof.

If you ordered goods in error, then we will accept returns provided we are notified with seven days of receipt, and provided that the goods are unused and any seals remain intact and unbroken. Any carriage charges incurred, either outbound to you, or inbound back to us, cannot be refunded.

PLEASE NOTE THAT WE CANNOT ACCEPT RETURNS FOR INK OR TONER CARTRIDGES ORDERED IN ERROR. 

6.   DATA PROTECTION

All data relating to you will be held and processed by us in accordance with the Privacy Policy accessible through this web site.

7.   INSURANCE

All goods left on hire, or approval with the customer/prospective customer will automatically be deemed to be covered by the Buyer's insurance policy and at the Buyer's risk or at risk of the intended customer as soon as they are delivered by the Seller

8. RETENTION OF TITLE

Where payment for the Goods is not made in full at the time the order is submitted by the Buyer:-

(a) Notwithstanding delivery of the Goods title to the Goods will not pass to the Buyer until the price for the Goods and all other sums due under this Conditions have been paid in full.

(b) If the Goods are sold to a third party before payment has been made to the Seller the proceeds shall be held by the Buyer on trust for the Seller pending payment.

(c) The Goods must be fully insured stored separately and clearly identified as the Seller's property until payment

(d) The Seller may at any time after the price for the Goods or any other sum has become due from

the Buyer under this Contract rescind this Contract and recover the Goods. The Buyer hereby gives its authority for the Seller to enter onto the Buyer's premises for that purpose.

9. RISK and PROPERTY

(a) The risk of damage to or loss of the Goods will pass to the Buyer:-

(i) in the case of Goods to be delivered at the Seller's premises at the time when the Seller notifies the Buyer in writing that the Goods are available for collection (please note that this is only possible if agreed in advance (prior to submitting the order) by the seller); or

(ii)in the case of Goods to be delivered otherwise than at the Seller's premises at the time of delivery or if the Buyer wrongfully fails to take delivery of the Goods the time when the Seller has tendered delivery of the Goods.

10  DISCLAIMER

You use this web site at your own risk.  We make no representation or warranty of any kind express or implied, statutory or otherwise, we assume no duty of care to you or any other person, and we accept no liability whatsoever (including in negligence), with respect to contents of this site (including whether it is accurate, complete or up-to-date), or any loss or damage whatsoever which you may suffer as a consequence of using this web site or its contents.   We will take all reasonable precautions to keep the details of your orders and payments secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

11  LAW

This web site is subject to UK law, which shall govern your use of this site and any claims in relation to this site.